SASSA SRD R350 Grant – Criteria, How to Apply & Benefits

The SASSA SRD R350 Grant, a lifeline for many South Africans facing financial hardships, stands as a beacon of support from the government. In a nation striving to overcome economic challenges, this grant has emerged as a vital assistance program, providing temporary relief to those struggling to meet the most fundamental needs. 

The SASSA SRD R350 Grant is that very bridge, and in this comprehensive guide, we’ll delve into its nuances, guiding you through each step of the process and shedding light on the crucial aspects that make this grant a lifeline for many.

As we navigate through the intricacies of the Social Relief of Distress Grant, we’ll unravel the eligibility criteria, the application process, and the myriad benefits it offers to citizens in need. Imagine a scenario where a simple application could be the bridge between despair and hope, where financial struggles are met with understanding and assistance. 

So without further ado. Let’s head towards our first topic.

Eligibility Criteria For The SASSA SRD R350 Grant:

Before venturing into the application process, it’s crucial to understand the eligibility criteria that determine whether an individual qualifies for the SASSA SRD R350 Grant. The criteria serve as a filter, ensuring that the financial assistance reaches those who need it the most. Here’s a detailed breakdown:

1. Citizenship and Residency:

• Must be a South African citizen, refugee, asylum seeker, or hold a valid permit/visa.
• South African residents holding special permits from one of the three dispensations, such as the Lesotho Exemption Permit Dispensation, Special Angolan Dispensation, or Zimbabwe Exemption Permit Dispensation, also fall within the eligibility scope.

2. Residence in South Africa: Must currently live in South Africa.
3. Age Requirement: The age should be between 18 to 60 years.
4. Income Means Test: Monthly income should be R624 or less.
5. Exclusion from Other Grants: Should not be receiving any other government social grant.
6. Limited Resources: Should lack sufficient resources for basic needs.
7. Unemployment and Income Sources: Must be unemployed with no other income source.
8. Assets and Investments: Should not have substantial assets or investments.
9. Unaffiliated with UIF or NSFAS: Should not be contributors or recipients of UIF or NSFAS stipends.
10. No Unreasonable Refusal of Employment or Education: Must not unreasonably refuse job or education offers.
11. Non-Residence in State-Funded Stations: Should not be residing in state-funded stations.

As we navigate through these eligibility criteria, it becomes evident that the SASSA SRD R350 Grant is intricately designed to target specific individuals facing acute financial challenges.

Required Documents to Apply for SRD R350 Grant:

Having established the eligibility criteria, let’s now explore the essential information and required documents necessary to initiate the application process for the SASSA SRD R350 Grant.

1. Acknowledgment of Terms and Conditions: Applicants must confirm their understanding and acceptance of the grant’s terms and conditions.
2. Identification Documents: South African citizens need their 13-digit bar-coded ID. Asylum seekers, refugees, or special permit holders require their passport number or special permit number.
3. Personal Details: Full name, surname, date of birth, and gender as per official identification.
4. Contact Information: A registered mobile number for communication and updates from SASSA.
5. Proof of Residential Address: Any document or utility bill confirming the current address.
6. Financial Information: Recent bank statements showing income and spending.
7. Unemployment Status Proof: Proof of unemployment for previously employed individuals, like a discharge certificate.
8. Additional Financial Documentation: Invoices, payslips, or proof of any other income sources for a comprehensive financial overview.

Applicants are advised to gather all required documents, ensuring they are original or certified copies, before initiating the SRD R350 Grant application. It’s crucial to stay updated with document requirements, as they may change over time.

How to Apply for the SASSA SRD R350 Grant:

The application process is designed to be accessible through various channels, ensuring convenience for applicants. Follow these detailed steps for a successful application:

Step 1: Choosing the Application Channel

Applicants can opt for one of the following channels to submit their SRD R350 Grant application. It’s crucial to note that submitting multiple applications will not expedite the process.

Apply Online Through the SASSA SRD Website:

1. Visit the SASSA official website.
2. Navigate to the “How do I apply for this SRD Grant” section and click the “click here to apply online” button.
3. Provide your registered mobile number and click “Send SMS.”
4. Enter the OTP code sent to your phone and click “Verify Pin.”
5. Proceed to the next step.

Apply Through WhatsApp:

1. Save the SRD WhatsApp number 082 046 8553 in your contacts.
2. Send a message to the saved WhatsApp number.
3. Provide the required personal information in the chat.
4. Receive the OTP code, a reference number, and the SRD website link in the chat.
5. Click on the link, enter the OTP, and verify your details.
6. Continue to the next step.

Apply Through the SASSA Chatbot:

1. Navigate to the SASSA website in your browser.
2. Click on the “SRD R350 Grant Assistance” chatbot (located on the right side of the website page).
3. Provide your ID number and mobile number in the chat.
4. Choose “I want to apply for SRD R350 grant” from the options.
5. Receive the SRD website link in the chat.
6. Click on the link and proceed to the next step.

Step 2: Agree to the Terms & Conditions

Once you’ve chosen your application channel, you’ll be prompted to read and agree to the terms and conditions of consent and declaration. Ensure a thorough understanding before moving to the next step.

Step 3: Fill Out Your Personal Information

Complete the application by providing detailed personal information, including:

• Identity Document (ID) Number
• Full Name and Surname (as per ID)
• Gender
• Residential Address
• Contact Details (phone number and email)
• Employment and Financial Information
• Supporting documents to prove eligibility

Keep in mind that SASSA may request additional information during the application process.

Step 4: Select Your Preferred Payment Method

For new applicants, choose between Cash Send and Bank Account as the payment method. Provide the necessary details based on your choice.

Bank Account:

• Bank Name
• Account Number
• Branch Name
• Account Type

Cash Send:

• Provide your registered mobile number
• Agree to the terms & conditions and submit your details.

For existing applicants, confirm or update existing bank account details. Ensure that the bank account is in your name.

Step 5: Confirmation Message

Upon successful submission, you’ll receive an SMS confirming your banking details. This confirmation indicates that your SASSA SRD R350 application is active.

With these steps, you’ve completed your part of the process. The application is now transferred to SASSA for verification.

Step 6: SASSA SRD Grant Verification Process

Congratulations on completing the application process! Now, let’s delve into what happens next during the SASSA verification process. Here’s a breakdown of the verification process:

1. Department of Home Affairs Verification: SASSA cross-references ID number, name, surname, and other details with the Department of Home Affairs to confirm identity and citizenship status.
2. Financial Information Validation: Employment and financial details undergo validation from databases like SARS, UIF, and NSFAS to ensure eligibility based on income and financial standing.
3. Fraud Risk Assessment: Collaboration with fraud prevention partners to assess the risk by checking mobile and ID numbers against permitted databases for potential discrepancies or fraud.
4. Approval or Decline Decision: SASSA makes a decision to approve or decline the application, providing reasons for the decision.
5. Notification to the Applicant: Applicants receive a notification of the application status. Approved applicants get details about payments, while declined applicants receive reasons and instructions for the appeal process.

The verification process maintains fairness and transparency in the SRD R350 Grant distribution. After this stage, the applicant moves forward based on the decision communicated by SASSA.

How Much is the SASSA SRD Grant?

Now that your application is in process, it’s essential to understand the financial aspect of the SASSA SRD R350 Grant. The grant amount plays a crucial role in providing temporary relief to eligible individuals facing financial difficulties. Here are the key details:

The SASSA SRD Grant is set at R350 per month from its introduction. This amount aims to assist South African citizens who are unemployed and struggling to meet their basic needs. While there have been proposals to increase the grant amount, as of now, no final decision has been made regarding any adjustments.

The fixed monthly amount of R350 is intended to alleviate immediate financial burdens and contribute to the well-being of recipients. This grant is part of the government’s efforts to provide support during challenging times, particularly in the context of the COVID-19 pandemic.

Processing Time for the SASSA SRD Grant Application:

As you eagerly await the outcome of your application, it’s crucial to understand the processing time for the SASSA SRD R350 Grant. The duration from application submission to a decision varies and is influenced by several factors. Here’s what you need to know:

The processing time for the SASSA SRD R350 Grant application typically ranges between 60 to 90 days. This timeframe is an estimate and may vary based on the volume of applications being received by SASSA. The duration is influenced by the meticulous verification process that each application undergoes to ensure accuracy and compliance with eligibility criteria.

It’s advisable to regularly check the status of your application to stay informed about any updates. The next step involves understanding how applicants can track the progress of their SRD Grant application. 

SASSA R350 Grant Status Check:

Once you’ve submitted your application, it’s natural to be curious about the status of your SASSA SRD R350 Grant. Tracking the progress of your application is essential to stay informed about whether it has been approved or declined. Here are multiple methods you can use to check the status of your SRD Grant application:

SASSA Website:

• Visit the official SASSA website.
• Navigate to the dedicated section to check the SRD R350 Grant status.
• Follow the provided instructions to enter your details and check the current status.

Moya APP Using Data Free Method:

• Access the Moya app on your mobile device.
• Utilize the data-free method to check your SRD Grant status.
• Follow the prompts to enter the required information and receive an update on your application.

SMS To SASSA Number 082-046-8553:

• Send an SMS to the designated SASSA number (082-046-8553) to inquire about your SRD R350 Grant status.
• Follow the instructions provided in the response to access the relevant information.

SASSA WhatsApp 082-046-8553:

• Connect with SASSA via WhatsApp by sending a message to the designated number (082-046-8553).
• Inquire about your SRD Grant status, and you’ll receive the necessary details.

Contacting on SASSA Toll-Free No. 0800-601011:

• Dial the toll-free number provided by SASSA (0800-601011).
• Speak to a representative who can assist you in checking the status of your SRD R350 Grant application.

Regularly checking the status through these channels ensures that you stay informed about any updates or decisions related to your application.

Reapplication Process for SRD R350 Grant Application

In certain situations, applicants may need to reapply for the SRD R350 Grant. This could be due to missing the initial application window or the expiration of the grant period. The reapplication process is designed to accommodate such cases and ensure that eligible individuals receive the support they need. Here’s a detailed guide to the reapplication process:

Application Submission on the SASSA Website

• Visit the official SASSA website using the link srd.sassa.gov.za.
• Navigate to the reapplication section.
• Provide the required information, including your name, contact details, ID number, and bank account details if applicable.
• Submit the application for review.

Verification and Decision

• SASSA will review the reapplication, considering the provided information and eligibility criteria.
• If the reapplication is approved, you will start receiving payments. If declined, you will be notified of the decision.

Additional Information

• Ensure that the information provided in the reapplication aligns with the eligibility criteria.
• SASSA may request additional documents or details during the reapplication process.

How to Reconsider Your SRD Grant Application

If your initial SRD Grant application is declined, you have the right to request reconsideration. The reconsideration process allows SASSA to review your application for a second time. Here’s how you can initiate the reconsideration process:

SASSA Website

1. Visit the official SASSA website using the link provided.
2. Navigate to the appeals or reconsideration section.
3. Follow the instructions to submit your request for reconsideration.

Contact SASSA on the Toll-Free Number 0800-60-10-11

1. Dial the toll-free number provided by SASSA (0800-60-10-11).
2. Speak to a representative and express your intention to apply for reconsideration.
3. Follow the guidance provided to submit your reconsideration request.

Remember, you have the right to apply for reconsideration within 30 days after your initial application rejection. This process can be used only once, so ensure that the information provided is accurate and aligns with the eligibility criteria.

Lodge an Appeal for Your SASSA SRD R350 Grant

If, despite the reconsideration request, your SRD Grant application is still declined, you have the option to lodge an appeal. The appeal process involves presenting your case to the Independent Tribunal for Social Assistance Appeals (ITSAA). Here’s a step-by-step guide on how to lodge an appeal for your SASSA SRD R350 Grant:

1. Visit the SASSA Appeals Website: Access srd.dsd.gov.za/appeals/appeal. Familiarize yourself with the information and requirements outlined on the website.

2. Submit Appeal Details: Provide essential details like your name, contact information, SASSA reference number, and reasons for contesting the declined application. Attach any supporting evidence for your appeal.

3. ITSAA Review: The Independent Tribunal for Social Assistance Appeals reviews your appeal and assesses the provided information. Their decision will determine the approval or decline of your SRD R350 Grant application.

4. Notification of Decision: After the review, you will be notified of the decision. If the ITSAA supports your appeal, they overturn SASSA’s decision, and you resume receiving SRD Grant payments. If your appeal is declined, you receive information on the reasons for the decision.

Understanding the SRD Grant Payment Process:

Once your SRD Grant is approved, you will start receiving payments from the date you applied. Here are the key aspects of the payment process:

Payment Amount: The approved amount for the SASSA SRD Grant is a fixed R350 per month. This monthly amount is designed to offer immediate financial relief to eligible individuals.

Payment Methods: SASSA facilitates payments through two main methods:

1. Direct deposit into the recipient’s bank account or Postbank account.
2. Cash withdrawal at SASSA-partnered retail outlets like Pick n Pay, Shoprite, Boxer, Checkers, Usave, and Spar.

How to Cancel Your SRD R350 Grant Application?

In certain situations, individuals may need to cancel their SRD R350 Grant application. If you want to cancel your application, follow these steps.

1. Check Application Status: Before initiating the cancellation process, check your application status on the SASSA website. If your grant is inactive, there may be no need to cancel.
2. Access the SRD Website: Proceed to the SRD website using the provided link. Enter your ID card number and phone number to access your application details.
3. Verification Code: Upon entering your details, you will receive a 6-digit OTP code on your mobile number. Enter this code on the website to proceed.
4. Cancellation Request: Navigate to the “cancel my grant” section on the website. Confirm your decision to cancel your application.
5. Confirmation: A prompt will confirm that you want to cancel your application. Click “yes” to initiate the cancellation request.

How to Reinstate Your SRD R350 Grant Application?

If you want to reinstate your SRD Grant Application, follow these steps.

1. Access the SRD Website: Visit the SRD website using the provided link. Enter your ID card number and phone number to access your application details.
2. Verification Code: Upon entering your details, you will receive a 6-digit OTP code on your mobile number. Enter this code on the website to proceed.
3. Read and Agree: Read and agree to the terms and conditions presented on the website.
4. Reinstate Request: Navigate to the “reinstate my grant” section on the website. Confirm your decision to reinstate your canceled application.
5. Confirmation: A prompt will confirm that you want to reinstate your canceled application. Click “yes” to initiate the reinstatement request.

How to Update Your SRD Grant Contact Details?

To ensure uninterrupted communication and grant payments, it’s crucial to update your contact details if they change. Here’s how you can update your contact information:

1. Visit the SRD Website: Access the SRD website through the provided link (https://srd.sassa.gov.za/sc19/contact).
2. Provide Information: Enter your ID number and the Application ID issued by SASSA when you applied or reapplied for the grant.
3. Update Details: Provide your new contact details, including phone number and email.
4. Submission: Click “submit” to confirm the changes.

Keep in mind that the updates may take up to 24 hours to reflect. By keeping your contact details current, you ensure that you receive important updates and notifications regarding your SRD R350 Grant.

How to Change Your SRD Grant Banking Details?

For recipients of the SASSA SRD R350 Grant, it’s important to keep their banking details up-to-date to ensure smooth and efficient grant payments. If there’s a need to change your SRD grant banking details, follow these steps based on your nationality:

For South African ID Holders

1. Access the SRD Website: Visit the SRD website and proceed to the section for changing banking details.
2. Navigate to the Appropriate Tab: Go to the tab labeled “How do I change my banking details.”
3. Provide ID Number: Enter your South African ID number when prompted.
4. Receive OTP: A secure OTP (One-Time Pin) code will be sent to your registered mobile number.
5. Verify and Update: Click on the link provided in the SMS and follow the instructions to verify your identity.
6. Read and Agree to Terms: Before submitting the form, read and agree to the terms and conditions.
7. Submit the Form: Once you’ve provided the updated details, submit the form.
8. Update your banking details as necessary.

For Asylum Seekers and Special Permit Holders

1. Access the SRD Website: Visit the SRD website and proceed to the appropriate section for changing banking details.
2. Navigate to the Appropriate Tab: Choose the tab labeled “Lookup Payment ID to collect payment at Pick ‘n Pay.”
3. Provide Necessary Information: Enter your file number, passport number, and the cell phone number used for registration.
4. Verification: If the details are correct, you will receive further instructions on how to update your banking information.
5. Provide Updated Details: Enter the new banking details as required.
6. Read and Agree to Terms: Before submitting, ensure you read and agree to the provided terms and conditions.
7. Submit the Form: Once you’ve entered the updated details, submit the form.

Remember, when changing banking details, ensure that the new bank account is registered in your name. This is essential for SASSA to process payments accurately. The same applies to your mobile number, which should also be registered in your name.

Frequently Asked Questions

1. What is the SASSA SRD R350 Grant?

The SASSA SRD R350 Grant, or Social Relief of Distress Grant, is a government program providing financial assistance of R350 per month to eligible South Africans facing financial challenges.

2. How long is the SRD R350 Grant available?

The SRD R350 Grant was initially introduced in May 2020 as a temporary measure due to the COVID-19 pandemic. The government extended it until March 2024.

3. How much is the SASSA SRD Grant worth?

The approved amount for the SASSA SRD Grant is R350 per month.

4. Who is eligible for the SRD Grant?

Eligibility includes South African citizens, recognized refugees, asylum seekers with valid permits, and certain special permit holders facing financial distress.

5. What documents are required to apply for the SRD R350 Grant?

Essential documents include an ID for citizens, a passport or special permit for others, proof of residence, recent bank statements, and relevant financial information.

6. How can I apply for the SRD Grant?

Apply online through the SASSA official website, WhatsApp, or the SASSA chatbot. Follow the specified steps for each method.

7. What is the processing time for the SRD Grant application?

The processing time is between 60 to 90 days. Approved grants are paid from the application date.

8. How can I check the status of my SRD Grant application?

Check the status through the SASSA website, Moya app, SMS to 082-046-8553, or by calling the toll-free number 0800-601011.

9. How do I appeal a declined SRD Grant application?

Lodge an appeal with the Independent Tribunal for Social Assistance Appeals (ITSAA) within 90 days. Provide necessary details and evidence.

10. How is the SRD Grant payment made?

Payments are made through direct deposit into a bank account or Postbank account. Recipients can also withdraw cash at SASSA-partnered retail outlets.