How to Collect Your SASSA R350 Grant at Pick N Pay?

How to Collect Your SASSA R350 Grant at Pick N Pay

In a bid to enhance accessibility and streamline the distribution process, SASSA has introduced changes to the disbursement of the SRD R350 grant. Initially facilitated through the South African Post Office (SAPO), the grant collection has transitioned to various retail outlets, including Pick N Pay. So back to the question, how to collect your SASSA R350 grant at Pick N Pay?

Since May 2020, SASSA has been providing a lifeline of R350 for up to six months to unemployed individuals facing financial hardships. Historically, the grant was predominantly distributed through SAPO, but recent challenges have led to a shift. SAPO has now directed individuals who used to collect their grants at the post office to Pick N Pay, Boxer, and other selected stores across the country.

How to Collect Your SASSA R350 Grant at Pick N Pay?

  • Approval and Notification: After SASSA approves your grant, expect an SMS with details on your collection point and payment date at Pick n Pay.
  • Visit on Designated Date: Head to any Pick n Pay on the specified date mentioned in the SMS for a smooth transaction.
  • Provide ID and Mobile Number: At the Pay Point, present your ID and the mobile number used during your grant application for verification.
  • USSD Message Approval: Approve the USSD message promptly on your mobile phone, a crucial step in securing your payment.
  • Receipt of Grant Payment: Once approved, Pick n Pay takes care of delivering your SRD R350 grant payment.
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Required Documentation for R350 Grant Collection

To collect the SRD R350 grant at Pick N Pay, beneficiaries need the following thing:

How to Collect Your SASSA R350 Grant at Pick N Pay
  • Personal Mobile Phone: Ensure that the mobile phone used during the SASSA SRD R350 grant application is in your name and readily available.
  • Identity Document (ID): Carry your official ID document for verification purposes at the Pick n Pay Pay Point.
  • SMS Confirmation: Bring your mobile phone containing the SMS specifying your R350 grant payment date at Pick n Pay. This confirmation serves as a crucial document for a smooth and successful transaction.

Approved Pick N Pay Outlets

Notably, not all Pick N Pay outlets are designated for grant collection. The approved stores include BP Pick N Pay Express, Pick N Pay Clothing, and Pick N Pay Liquor stores.

Where Else Can I Collect R350 Grant?

Apart from Pick N Pay, other stores where beneficiaries can access their grant include Boxer, Shoprite, Checkers, or Usave. The transition away from the post office provides flexibility, allowing individuals to use their personal bank accounts for grant disbursement.

SASSA emphasizes the ease of crediting funds directly to personal bank accounts, making it accessible globally. Additionally, beneficiaries can use their SASSA card to shop at specified stores or withdraw money from ATMs.

How to Change Payment Method to Pick N Pay?

Beneficiaries have the flexibility to change their payment method to Pick N Pay at any time after the application has been submitted and approved. The following steps guide the process:

  • Visit the SASSA website: Navigate to the SASSA website to initiate the payment method change.
  • Locate “How do I change my Bank details”: Find the relevant section on the website and click on it.
  • Insert ID Number and Mobile Number: Provide your ID number and mobile number in the designated fields.
  • Submit the Information: Click on the submit button to proceed.
  • Receive SMS with Unique Link: An SMS containing a unique link will be sent to the provided mobile number.
  • Complete Requirements: Click on the link and fill in the requirements to finalize the payment method change.
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Once this process is completed, beneficiaries will no longer receive the grant through their previous payment method, and SASSA will redirect the payments through Pick N Pay.


The transition in grant distribution from the South African Post Office to retail outlets like Pick N Pay and Boxer represents a strategic move by SASSA to enhance efficiency and accessibility. The steps outlined for grant collection at these stores provide a clear guide for beneficiaries, ensuring a smooth and secure process.

As SASSA continues to adapt its distribution methods, staying informed about these changes is essential for individuals relying on the SRD R350 grant for financial support.

Note: It’s crucial to note that personal information will not be requested during the collection process. Beneficiaries should exercise caution and refrain from sharing sensitive information.

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