How to Change Banking Details For SRD R350? – Easy Guide

How To Change Banking Details For SRD R350

Are you a recipient of the SASSA SRD R350 grant and need to change banking details? With the ever-changing landscape of financial institutions and personal circumstances, it’s not uncommon to find yourself in a situation where updating your banking information becomes necessary.

As a crucial lifeline for many South Africans, the SASSA grant serves as a vital source of support, making any adjustments to its distribution process an important matter. Whether you’ve switched banks, experienced fraudulent activity on your account, or simply want to optimize your financial management, understanding how to navigate the process of changing your SASSA banking details is essential.

Reasons for Changing SASSA Banking Details

  1. Change in Banking Institution: If you’ve switched banks due to better services, lower fees, or any other reasons, updating your SASSA banking details ensures that your grants are deposited into your current account.
  2. Closure of Previous Bank Account: If you’ve closed your old bank account for any reason, it’s crucial to update your SASSA details promptly to avoid any disruptions in receiving your social grants.
  3. Name Change: If you’ve undergone a legal name change, updating your SASSA banking details ensures that the funds are directed to the correct account under your new name.
  4. Change of Address: A change in your residential address may also necessitate updating your banking details with SASSA to ensure that important communication and funds reach you at the correct location.
  5. Security Concerns: In cases where you suspect any security breach or unauthorized access to your old bank account, changing your SASSA banking details adds an extra layer of protection for your social grants.
  6. Improvement in Financial Services: If you’ve moved to a bank offering better services, benefits, or financial products, updating your SASSA details ensures that you can fully utilize the features of your new banking institution.
  7. Account Issues: If you’ve faced issues with your old bank account, such as frequent errors, lack of customer support, or other challenges, updating your SASSA details allows you to transition to a more reliable financial provider.
  8. Marriage or Divorce: Changes in marital status, such as marriage or divorce, may lead to a change in your banking details. Keeping SASSA informed ensures that your grants are directed to the correct account.
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Remember, keeping your SASSA banking details up to date is not just a bureaucratic requirement; it ensures that you continue to receive the financial support you’re entitled to without any interruptions.

How to Change the Banking Details for the SRD R350?

Changing your SASSA banking details can be done through various methods, offering flexibility to suit your preferences. You can opt for the convenience of online channels, make a call to the dedicated phone line, or send an email. But the most convenient one is doing it online by yourself.

Step 1: Visit the SASSA Official Website

  1. Creating an Account for SRD Grant Applicants Without One: To initiate the process, head to the official SASSA website through the link If you’re an SRD grant applicant without an existing account, worry not. We’ll guide you through creating one by providing your personal details and SRD grant information. This account is essential for updating your banking details.
  2. Specific Requirements for Asylum Seekers and Special Permit Holders: If you fall under the category of asylum seekers or special permit holders, specific details such as your file number, passport number, and cell phone number are required for registration. Ensure you provide the same details used during the SRD grant application.
  3. Requirements for South African Citizens: For South African citizens, a 13-digit bar-coded ID card number is all that’s needed. This should be the same number used in the initial application for the SASSA SRD R350 grant.

Step 2: Go to the “Change Banking Details” Section

Once logged in to the web portal, navigate to the “Change Banking Details” section. This is the hub where you’ll update your banking details seamlessly.

Step 3: Submit and Verify Your Identity

After entering the “Change Banking Details” section, the next crucial step is verifying your identity. The process varies for asylum seekers, special permit holders, and South African citizens.

  • Asylum seekers or special permit holders will be prompted to provide their file number, passport number, and cell phone number to prove their identity.
  • South African citizens will be asked to provide their 13-digit bar-coded ID card number to confirm their identity.
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SMS Verification for All Applicants:

  • After providing identity details, an SMS will be sent to your registered phone number. This SMS contains a secure link crucial for continuing the bank detail update process.
  • Click on the secure link to proceed with updating your banking details.

Step 4: Update Your SASSA Banking Details

  1. Instructions on the Screen: Upon clicking the secure link, clear instructions will be provided on the screen. Follow these instructions carefully.
  2. Choose Your Preferred Payment Method: Select your preferred payment method. If you prefer alternatives such as the Post Office outlet or a cash send service, those options are available as well.
  3. Provide Your Bank Account Details: Input your bank account details, ensuring it’s registered in your name. SASSA cannot make payments to another person’s bank account.
  4. Review Your Banking Details Before Submitting: Before hitting the submit button, review your provided banking details meticulously. Accuracy at this stage is crucial to ensure a smooth process and prevent payment problems.

Step 5: Verification Process and Waiting Time

  1. Additional Information for Identity Verification: Post submitting your bank details, the system may request additional information to further verify your identity. Ensure accurate submission.
  2. Processing Time: SASSA typically requires 5 to 7 business days to verify and update your bank details in their database. Note that processing times may vary based on the volume of applications received.
  3. Notifications from SASSA: During this waiting period, keep an eye on notifications from SASSA sent to your registered phone number. These notifications will provide updates on the progress of your bank details update.

Step 6: Confirmation of Update

  1. SMS Confirmation: Once your bank details are approved, you’ll receive an SMS confirmation from SASSA on your registered phone number.
  2. Check Online Portal: Log in to the online web portal to verify if the changes have been successfully applied and if your banking information is updated.

Tips to Avoid Delays

  • Provide All Required Details: Ensure all necessary details, such as your ID number, bank account number, and branch code, are accurately provided.
  • Review Before Submission: Thoroughly review all details before submitting the form to avoid mistakes that could cause delays.
  • Use a Secure Internet Connection: For security, use a secure Internet connection when submitting the application.
  • Avoid Multiple Submissions: Submit the application once and await SASSA’s notification. Multiple submissions can lead to complications.
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What to Do If Confirmation Is Not Received

In case you haven’t received confirmation after seven business days, log in to the web portal to check for any updates on your banking details. The portal might provide insights into the status of your request.

If the web portal doesn’t yield the information you need, reach out to the SASSA call center for assistance. They can provide updates on the progress of your bank detail update request.

For a more hands-on approach, consider visiting the nearest SASSA office. The staff there can assist you in person, addressing any concerns or queries you may have about your banking details.


In conclusion, the process of updating your SASSA banking details is not just a procedural task but a pivotal step in securing uninterrupted financial assistance. By navigating the user-friendly online portal, you can effortlessly manage this vital information.

In this guide, we’ve emphasized the importance of staying proactive in adapting to changing circumstances and keeping your details current. A secure and smooth process awaits those who follow the outlined steps diligently.

Remember, the security of your personal information is paramount. Utilize official SASSA channels, exercise caution, and stay informed throughout the process.

Frequently Asked Questions (FAQs)

The process typically takes only a few minutes through the SASSA web portal. However, SASSA requires approximately 5 to 7 business days to verify and reflect your updated banking details in their database.

Your SASSA payments remain unaffected during the bank details change process. The transition period does not interrupt any payments due before the new banking details are approved. Once approved, you will receive your grant payments in your updated bank account in the next payment cycle.

There are no significant limitations for updating SASSA banking details. However, ensure that all required details, such as your ID number, bank account number, and branch code, are accurately provided. Submit the application once and wait for SASSA’s notification to avoid complications.

SASSA does not conduct monthly checks on individual bank accounts. Your banking details are verified during the update process, ensuring a secure and accurate transfer of grant payments. Rest assured that your financial information remains confidential.

If your banking details are still pending after seven business days, it could be due to various factors. Common reasons include additional verification requirements or processing delays. To address this, log in to the web portal to check for updates or contact the SASSA call center for assistance. Multiple submissions are discouraged; applying once and awaiting SASSA’s notification is recommended.

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